DESCRIPTIONS
To the best of our Knowledge, the product descriptions on this site are accurate and up-to-date. We include images of products on our site to help with your selection. However, slight variations, for example, in colour or size, should be expected.

ACCEPTANCE
We will notify you of our acceptance of your order by email shortly after we receive it and at that point a binding agreement between us will be in place on these terms and conditions.
The customer shall inspect the goods within a reasonable time after receipt of goods. Should we not hear from you within 14 days it shall be deemed that the goods are of a satisfactory condition and are fit for their purposes, this will in turn lead you to being unable to return or reject the goods at a later date. And if you are not satisfied with any of our products that you have purchased from us, we will give you a refund (excluding postage & delivery charge for GBP 4.95 and GBP 9.95 for outside UK and any other appropriate administrating charges). THIS HOWEVER DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Deliveries can be made worldwide. All goods must be signed for by an adult aged 18 years or over on delivery.
We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable. Complete care will be taken to deliver the ordered materials as per schedule. No claims will be entertained for late deliveries. The price you pay is the price displayed on this website at the time we receive your order. While we try and ensure that all our prices on our website are accurate, errors may occur. However, www.pentavoxuk.com has the right to accept or deny the deliveries of a purchase order without assigning any reasons thereof. If you cancel and you have already paid for the goods, you will receive a full refund - provided we have not attempted to make a delivery to you.

BACK ORDERS
Should the product you have ordered is not in stock we will contact you asap via email or telephone call to let you know, at this point you have the option to cancel your order or wait for the item (we will gladly give you an idea how long) or we'll happily substitute the item for you. If you are concerned please do not hesitate to contact our customer service department or you can reach us by email, telephone number or simply click on the callback icon and we will gladly call you back completely free of charge UK mainland landlines only MON-FRI 10.AM-5.00PM

RETURN POLICY - SATISFACTION GUARANTEED!
Pentavox (UK) Ltd. is dedicated to offering the highest levels of quality and service. All products sold by us come with a 14 day no quibble money back guarantee, simply send the item back to us unopened and in its original packaging and unused. Should you wish to return a product please do contact our Customer Services Department first. We always advise you to send the item back by either recorded delivery or special delivery. Goods must be returned to Pentavox (UK) Ltd. before the partial refund can be issued. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS

CANCELLATION
If you do need to cancel an order for whatever reason you have 7 days to do this after the date we deliver the goods to you please call us on info@pentavoxuk.com . If however the goods have already been despatched to you in these circumstances you must return the products and pay the delivery costs.

ORDERING - IT'S FAST AND EASY!!
Simply browse through our catalogue select an items or item of your choice and add to your shopping cart, after shopping, Fill in the form and the job's done! Now just relax and leave the rest to us. All prices are displayed in GBP (£ Sterling ) all prices include vat and delivery.

HOW DO WE PROTECT YOUR INFORMATION?

All the customer information (including your name, email address, mailing address, credit card information and purchase history) is protected by using secure servers that encrypt the information you input before it is sent to us.

When you place an order with us, we protect your credit card information by using a secure server (SSL- secure socket layer-encryption, the Internet standard for secure transactions) for browsers that can accept it. SSL encrypts your ordering information, such as your name and credit card details so that they can't be read in transit. The financial data is available only to the banks and credit card clearing services for the purpose of processing payments.

As an additional safety concern, please be assured that once the transaction is complete, your credit card details will not be stored on our database along with your other personal details. Pentavox (UK) employees will never give out your personal information to anybody unless you specify so. At Pentavox (UK) we regularly review the security measures to ensure that our site is safe and secure, from our consumers' point of view.

This information is required for the sole purpose of easing and enhancing your overall shopping experience and will not be passed on to a third party unless you specify so. We respect your privacy and will not for any reason release your name, street address, telephone number or e-mail address to any third party. Your particulars are only used by us to contact you regarding the status of your order. We may occasionally update you via E-mail of special new product arrivals, features or schemes on our site. You get automatically enrolled for our newsletter upon registration. If you wish not to receive the newsletters, simply choose 'Unsubscribe' as the subject and reply to the newsletter.

If you are still unsure about sending your credit card details over the internet. You may place your order over the telephone by calling customer services anytime Monday to Friday between 9.00 am to 5.00 pm GMT on:

Tel. +44 20 88 33 44 93.

GUARANTEE PEACE OF MIND!!
All products sold by us come with a 14 day no quibble money back guarantee. We want you to be satisfied with your purchase, If for any reason you are dissatisfied with your purchase simply return the item unused and in its original packaging to – Pentavox (UK) LTD.

PAYMENT
WE ACCEPT PAYMENT IN GBP (£ Sterling ) ONLY.

FDA / MHRA (UK) Disclaimer : Any information available on this website is based on traditional and ancient text books of Ayurvedic as well as available modern literatures but is neither meant to replace any medical treatment nor evaluated by FDA-USA or MHRA-UK. The products are not intended to treat, cure prevent or diagnose any disease or disorder. It is always advisable to consult your doctor for any problem that needs medical attention or treatment. If you are consulting a doctor for your medical ailment or are due to have a surgical operation, do remember to tell your doctor what other Medicines or Herbal/Ayurvedic supplements are you taking.